Refund Policy — DevCrux Systems LLC

This policy defines refund terms for services purchased on devcrux.tech.

1. Overview

DevCrux Systems LLC values customer satisfaction. Refunds are assessed fairly, provided they meet the criteria below.

2. Refund Window

Clients may request a refund within 30 days of payment. Beyond this period, all sales are considered final.

3. Non-Eligible Services

  • Discounted or sale-price projects;
  • Completed audits or consulting sessions;
  • Custom deliverables already transmitted.

4. How to Apply

Send your refund request to support@devcrux.tech including your invoice number and reason. Each request is manually reviewed within 10 business days.

5. Fees

Transaction and currency conversion charges from Stripe are non-refundable and remain the client’s responsibility.

6. Refund Method

Approved refunds will be returned via the original payment method through Stripe. The timeline depends on your bank’s processing speed.

7. Governing Law

This Policy is governed by the laws of the United States and the laws of the State of Kentucky.